Atul Singh
Driving Tomorrow’s Data & AI Operations

Intelligent. Automated. Insightful.

Turning operational challenges into AI-powered solutions — automating Support, transforming Business processes, and engineering intelligent data platforms.

I am a Data Operations & AI Automation Leader with 20 years of experience transforming enterprise support, data operations, and business processes. I turn operational challenges into AI-powered solutions, intelligent automation, and reliable data platforms that improve productivity, accelerate issue resolution, and strengthen operational resilience.

My work focuses on moving organizations from reactive support to proactive, AI-augmented operations—building AI agents, automating support and business workflows, enabling self-service, and using data-driven intelligence to solve real-world problems.

From AI use-case discovery and solution design to architecture, development, and productionization, I bring together Data Operations, Data Engineering, Automation, and AI to turn ideas into solutions that work in the real world.

STRENGHTS

DATA OPERATIONS

Run. Stabilize. Transform.

Leading enterprise Data Operations across production reliability, incident management, data quality, monitoring, SLA/KPI management, recovery, and continuous improvement.

AI OPS & AUTOMATION

Detect. Diagnose. Automate.

Transforming reactive support into proactive operations through AI agents, intelligent monitoring, anomaly detection, automated diagnostics, and workflow automation.

AI SOLUTION BUILDING

Design. Build. Productionize.

Turning business and operational challenges into practical AI solutions using Copilot Studio, Azure AI, Azure OpenAI, RAG, Power Platform, and agentic automation.

TRANSFORMATION LEADERSHIP

Connect. Simplify. Deliver.

Bridging Business, Engineering, Architecture, Security, and Operations to take ideas from use-case discovery and solution design to production.

TECHNICAL SKILLS

Continuously evolving across Data, AI, and Automation—learning, experimenting, and building solutions that turn emerging technology into operational and business impact.

DATA OPERATIONS

DataOps · AI Ops · Production Support · Observability · Incident Management · RCA · Data Quality · SLA/KPI

DATA ENGINEERING & CLOUD

Azure · AWS · ADF · Databricks · ADLS Gen2 · Snowflake · Airflow · Delta Lake · ETL/ELT

AI & AGENTIC SOLUTIONS

Copilot Studio · Azure AI Foundry · Azure OpenAI · Microsoft 365 Copilot · AI Agents · RAG · Generative AI

AUTOMATION & POWER PLATFORM

Power Automate · Power Apps · Intelligent Automation · Workflow Automation · AI-Powered Automation · Self-Service

PROGRAMMING & ANALYTICS

Python · PySpark · SQL · KQL · Power BI · Power FX · APIs · Event Hub · Azure Log Analytics

ENTERPRISE & DEVOPS

Oracle · SQL Server · MongoDB · Informatica · Oracle SOA · EBX MDM · Azure Functions · Azure DevOps · ServiceNow · JIRA

CERTIFICATIONS

LEADERSHIP & MANAGEMENT

Empowering teams to transform Support and Operations through strong leadership, intelligent automation, and continuous improvement.

People

Team Building
Coaching & Mentoring
Hiring
Performance Management

Operational

DataOps Governance
SLA/KPI
Reliability
Incident Management
Continuous Improvement

Strategic & Transformation

Technology Strategy
AI Adoption
Automation
Modernization
Operating Models

Delivery

Resource Planning
Agile Delivery
Prioritization
Release Governance
Execution

Stakeholder

Business Partnership
Executive Communication
Cross-Functional Alignment

AI Transformation

AI Use-Case Intake
Solution Prioritization
Architecture Alignment
Productionization

EXPERIENCE

Turning operational complexity into intelligent advantage — transforming Data Operations and Business Support through proactive engineering, intelligent automation, and AI-powered solutions.

With 20 years of experience, I bridge people, process, data, and technology to build resilient operations that detect earlier, resolve faster, automate smarter, and deliver measurable business impact.