Driving the data operations engine that powers insights, decisions, and the business itself.
This phase is where everything gains velocity. From frontline support to cloud and data engineering, I now lead the operational heartbeat of Inspire Brands’ Enterprise Data Platform—fueling real-time transactions, customer intelligence, loyalty insights, marketing activations, and core business operations.
I manage a high-performing team of data engineers and own the reliability, scalability, and day-to-day performance of 600+ production pipelines across ADF, Databricks, Snowflake, ADLS, Airflow, and multi-cloud data sources.
My work sits at the center of data operations: directing critical incidents, strengthening platform resilience, modernizing workflows, enforcing data quality, and driving automation that removes friction from the business.
This is leadership rooted in operational excellence—ensuring pipelines run, SLAs hold, issues are resolved fast, and the platform continuously improves.
This chapter marks the shift from leading teams to leading the entire data operations engine—the pipelines, platforms, and processes that keep the organization running end to end.
The Present: Leading the Data Operations That Run the Enterprise
Manager – Data Engineering | Inspire Brands | Oct’23 – Present
As Manager – Data Engineering, I lead the operations and evolution of Inspire Brands’ Enterprise Data Platform—an ecosystem of 600+ high-stakes pipelines powering transactions, customer intelligence, loyalty, campaigns, and operational insights across the business.
I guide a high-performing team of engineers and own the stability, scalability, and performance of a deeply complex modern data stack spanning ADF, Databricks, Snowflake, Airflow, ADLS, and multi-cloud sources.
My work blends decisive leadership with hands-on technical oversight: critical incident management, platform hardening, architectural modernization, automation, and data quality governance.
This role is where I cement the engineering and operational rigor required to run a large-scale, cloud-native data platform that the business depends on every single day.
Responsibilities
Operations Management & Incident Resolution
Own end-to-end reliability, availability, and performance of pipelines across ADF, Databricks, ADLS, Snowflake, and Airflow.
Lead incident triage, RCA, and recovery for high-impact issues; implement resilient response strategies to minimize downtime.
Enforce SLA compliance, platform stability, and operational rigor through proactive monitoring and structured escalation paths.
Technical Support & Troubleshooting
Provide L2/L3 support for failures, schema drifts, data discrepancies, and pipeline performance issues.
Develop troubleshooting playbooks and collaborate with Infra, DBAs, Cloud, and Security teams to resolve platform-level issues.
Optimize resource utilization, job retries, and error-handling patterns to strengthen system resilience.
Development, Enhancements & Production Fixes
Oversee design, build, and deployment of new ADF, Snowflake, Databricks, and Airflow pipelines.
Drive production fixes, preventive engineering, code refactoring, and continuous improvement of ETL workflows.
Lead RCA-driven enhancements aligned with business priorities and architectural best practices.
Data Quality & Observability
Implement enterprise-grade DQ rules, schema validations, and anomaly detection across ingestion and transformation layers.
Build centralized observability dashboards (Power BI) and end-to-end lineage tracking using Airflow and Snowflake.
Establish real-time monitoring for job health, SLAs, table loads, and data integrity.
Collaboration & Stakeholder Management
Partner with data scientists, business teams, and engineering groups to translate requirements into scalable solutions.
Drive governance, prioritization, and cross-functional alignment on deliverables and platform improvements.
Provide transparent communication, operational reporting, and stakeholder updates.
Process Improvement & Automation
Identify and automate high-effort operational tasks to reduce manual load and human error.
Implement proactive monitoring, alerting, retry logic, and self-healing patterns for critical workflows.
Standardize reusable frameworks for validation, logging, and error handling.
Team Leadership & People Management
Lead and mentor a team of data engineers, ensuring growth, accountability, and high performance.
Drive capability development through training, code reviews, and structured coaching.
Support hiring, workforce planning, and performance management.
Technology Adoption & Continuous Learning
Stay current with trends in cloud engineering, orchestration, automation, and modern data stack tools.
Promote adoption of scalable, future-ready technologies to strengthen platform resilience and team productivity.
Highlights
Reduced job failure rates through robust retry logic, standardized error-handling patterns, and conditional handling across Airflow & ADF.
Led migration of ETL workflows from Databricks (PySpark) to Snowflake (SnowSQL), integrating orchestration into Airflow for unified monitoring and retries.
Designed and deployed centralized Power BI observability dashboards for Airflow DAGs, ADF pipelines, REST APIs, SLAs, and data validations.
Delivered real-time data lineage and job status visualizations, accelerating issue identification and preventing SLA breaches.
Standardized DQ checks and validation alerts across pipelines, improving trust and consistency in enterprise data.
Redesigned alerting logic to eliminate false positives and significantly reduce incident volume.
Takeaways & Learnings
This role made me what I am, I evolved into a modern data platform leader—driving reliability, quality, and innovation across a complex, cloud-scale engineering ecosystem.
Built deep expertise in operating and scaling a modern, cloud-native data platform across ADF, Snowflake, Databricks, ADLS, and Airflow.
Strengthened leadership capability by managing high-stakes operations, critical incidents, and cross-team engineering efforts.
Developed a product-mindset toward pipelines—focusing on reliability, observability, automation, and continuous improvement.
Improved architectural thinking through large-scale migrations, workflow redesigns, and platform-wide reliability patterns.
Sharpened decision-making under pressure, balancing business impact with technical constraints.
Learned to build a high-performing team culture centered on accountability, ownership, and technical excellence.
